
In case you missed our recent seminar on Missed Investigations: Late-Reported Plumbing Claims and Material Prejudice, here are the key takeaways for Florida adjusters:
1. If affected plumbing elements were removed from the property before reporting the claim to the carrier, request documentation of the damaged plumbing before repairs commenced
2. Always ask for photographs and videos of the actual damage
3. Seek discovery of any mitigation services and plumbers who were on site before the claim reporting
4. Be sure the field inspectors ask if the removed plumbing elements were retained for inspection